If you have not enrolled a child with us before, click here. You will be prompted to set up an account with Kidsoft. You can then start an enrolment online for your child.
If you have a child already enrolled with us, click here and log in to your Kidsoft Parent Portal. Once there, use the menu to navigate to "Enrol" then select "Register". You will then be able to complete an online enrolment form for a new child.
Best to give us a call. You can reach us on (02) 6554 8905 between 8:30am - 4:30pm, Mon-Fri.
There are still a few steps before you can book. Once you have submitted the enrolment form it needs to be manually processed by us.
➡️ THEN:
1. | You will be notified via email (so keep an eye on your junk mail too) once the enrolment has been processed & prompting you to complete Step 2 below. |
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2. | You will need to confirm the CCS enrolment with Centrelink in your MyGov or Centrelink app. |
3. | You will then be able to log into your Kidsoft account to make permanent &/or casual bookings using the "Make a Booking" button. |
Yes we are an inclusive service, in most cases we can accomodate your child.
❗️ There are additional steps involved during enrolment to ensure that our educators are well prepared to be able to provide your child with the best care for them & the other children in the centre.
The first step is to complete an enrolment form & ensure that you provide all requested documentation, including a letter of diagnosis less than 12 months old.
From there the enrolment is processed & the coordinator of the service will contact you directly within 5 working days to proceed with developing a care plan for your child, discuss start dates etc. The purpose of this plan is to help your child transition into care as smoothly as possible.
Please be aware that the entire process can take up to 4 weeks depending on the information provided by you & how many other enrolments are ahead in the queue.
Opening & closing times depend on the Centre and are based on the School bell times that they operate within. Find the name of your Centre below for Active OOSH operating times.
(BSC = Before School Care; ASC = After School Care; VAC = School Holiday Care)
Active OOSH Banora Point = BSC 6:30-8:30am; ASC 2:30-6:30pm; VAC 7am-6pm
Active OOSH Centaur = BSC 6:30-8:30am; ASC 2:30-6:30pm; VAC 7am-6pm
Active OOSH Coopernook = ASC 3-5pm
Active OOSH Cundletown = BSC 7-9:30am; ASC 3:30-6:30pm; VAC 7am-6pm
Active OOSH Forster = BSC 6:30-9am; ASC 2:45-6:30pm; VAC 7am-6pm
Active OOSH Gloucester = BSC 6:30-9am; ASC 3-6:30pm; VAC 7am-6pm
Active OOSH Hallidays Point = BSC 6:30-9am; ASC 3-6:30pm; VAC 7am-6pm
Active OOSH Hastings = BSC 6:30-8:30am; ASC 2:30-6:30pm; VAC 7am-6pm
Active OOSH Kempsey = BSC 6:30-9am; ASC 3-6:30pm; VAC 7am-6pm
Active OOSH Kendall = BSC 6:30-8:30am; ASC 2:30-6:30pm; VAC 7am-6pm
Active OOSH Kingscliff = BSC 6:30-9am; ASC 3-6:30pm; VAC 7am-6pm
Active OOSH Krambach = ASC 3-5pm
Active OOSH Lake Cathie = BSC 6:30-9am; ASC 2:45-6:00pm; VAC 7am-6pm
Active OOSH Macksville = BSC 6:30-9am; ASC 3-6:30pm; VAC 7am-6pm
Active OOSH Old Bar = BSC 6:30-9am; ASC 3-6:30pm; VAC 7am-6pm
Active OOSH Port Macquarie = BSC 6:30-8:30am; ASC 2:30-6:30pm; VAC 7am-6pm
Active OOSH Tacking Point = BSC 6:30-8:30am; ASC 2:30-6:30pm; VAC 7am-6pm
Active OOSH Taree = BSC 6:30-9am; ASC 3-6:30pm; VAC 7am-6pm
Active OOSH Telegraph Point = BSC 6:30-9am; ASC 3-6:30pm; VAC 7am-6pm
Active OOSH Terranora = BSC 6:30-9am; ASC 2:45-6pm; VAC 7am-6pm
Active OOSH Tinonee = BSC 6:30-9am; ASC 3-6:30pm; VAC 7am-6pm
Active OOSH Tuncurry = BSC 6:30-9am; ASC 3-6:30pm; VAC 7am-6pm
Active OOSH Westport = BSC 6:30-8:30am; ASC 2:30-6:30pm; VAC 7am-6pm
Active OOSH Wingham = BSC 6:30-9am; ASC 3-6:30pm; VAC 7am-6pm
For School Holiday Care any primary school aged child can be enrolled regardless of the school they attend, including children who are home-schooled.
For Before & After School Care some of our Centres have their own service bus that can pick up and drop off to other local primary schools. It is best to contact the centre directly to enquire about Active OOSH service buses to or from other schools prior to completing an enrolment. Direct contact details can be found on the map on our website's home page.
Just head to the Centrelink Website and apply here. You can still complete an enrolment form while your Child Care Subsidy is pending.
If you have recently applied for the CCS it can take some time for Centrelink to assess your application. If your child has attended prior to their approval your statement may not show a CCS amount. Centrelink will usually back date any CCS entitlements (up to 28 days) for attendances while a claim is pending.
You will need to log into your MyGov account to access Centrelink online or contact them by phone to check the details you have provided and/or discuss your Subsidy with them. We do not have access to further internal Centrelink information other than your CCS status and cannot speak to them on your behalf.
To log into MyGov go here.
To phone Centrelink click here.
If you do not have a MyGov account, follow the link here to set it up (to be able to access your Centrelink account online).
No! We have flexible care options too.
When you enrol your child they are set up for casual bookings, which means you can let us know as you go along that you need care. Perfect for shift workers or irregular rosters!
You can also make a permanent booking schedule if that suits you, which can be changed or cancelled at any point.
We can also take last minute bookings if you get called into work or something unexpected comes up, just give your centre a call as soon as you can to check that it's okay!
NOTE: There is a late booking fee for any bookings made within 24 hours during the term, or 48 hours during Vacation Care. This fee will have CCS applied to it prior to you being charged. See our fees page here for more information.